Stay Alert Against Scams: Protect Your Information After the Recent Incident

In the wake of the recent security incident involving MMH, many people face increased risks of scams and phishing attempts. Criminals often exploit such events to trick individuals into revealing sensitive information. Staying vigilant is essential to protect your personal data and avoid falling victim to fraud. This post offers clear, practical advice on how to recognize scams, secure your accounts, and respond safely if you are contacted about this incident.

Recognize Common Scam Tactics

Scammers use various methods to deceive people, especially after a data breach or security incident. Here are some common tactics to watch for:

• Unexpected emails, texts, or phone calls claiming to be from MMH, or related organizations. These messages may ask for passwords, one-time codes, or personal details.

• Urgent or threatening language designed to pressure you into quick action.

• Links or attachments that lead to fake websites or install malware.

• Requests for payment or financial information to "resolve" the issue.

  
  

Remember, MMH and our practice will never ask for your password or one-time codes by email, text, or phone. If you receive such requests, do not respond or click any links.

How MMH Will Contact You If Affected

If your information was involved in the incident, MMH will reach out directly using the email address you registered with your MMH account. This official communication will include:

• Clear details about the incident and what it means for you.

• An official 0800 support number to call for help.

• Instructions on steps you should take to protect your information.

  
  

Be cautious of any messages that do not come from your registered email or that lack the official support number. Always verify the sender’s email address carefully.

Steps to Secure Your Accounts

Taking immediate action to protect your accounts can reduce the risk of further problems. Follow these steps:

• Change your MMH password as soon as possible. If you use the same password on other sites, change those too.

• Enable multi-factor authentication (MFA) on your MMH account and any other accounts that support it. MFA adds an extra layer of security by requiring a second verification step.

• Review your account activity regularly for any suspicious logins or changes.

• Use strong, unique passwords for each account. Consider using a reputable password manager to keep track of them.

  
  

Avoid Engaging With Hackers

Police advice is clear: do not engage with criminal groups claiming to have your data. Responding to these groups can expose you to further risks, including blackmail or identity theft. Instead:

• Report suspicious messages or calls to the authorities.

• Forward scam emails to MMH’s official support or fraud teams.

• Block phone numbers or email addresses that contact you with suspicious requests.

  
  

Ignoring these attempts is often the safest approach.

Stay Informed and Vigilant

Cybercriminals constantly change their tactics. Staying informed about the latest scams and security advice helps you stay one step ahead. Consider these tips:

• Follow official MMH updates through their website or verified communication channels.

• Educate family and friends about the risks and signs of scams.

• Use security software on your devices and keep it updated.

• Regularly back up important data to protect against ransomware or data loss.

  
  

Taking these precautions builds a strong defense against scams and protects your personal information.